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Última actualización: Junio 2026
1) Community Guidelines
Welcome to Big Garden & Coliving Rooms (BGCR). Our space is designed as a focused retreat for remote professionals. To maintain the environment that makes our sanctuary unique, we kindly ask all members to adhere to the following community standards:
Quiet Hours: To ensure everyone remains refreshed and productive for their work tasks, we observe quiet hours from 10:00 PM to 8:00 AM. During this time, we ask that you keep noise levels to a minimum in all shared areas and private rooms.
Professional Environment: As a hub for remote work, our community prioritizes productivity and mutual respect. Please maintain a professional atmosphere in all common areas, especially during standard business hours.
Social & Alcohol Policy: We foster a "Zero-Party" environment to preserve the tranquility of our space. Since many of our members are focused on their work during the week, we do not host social gatherings or parties on premises. We encourage quiet, individual relaxation so that every member can fully enjoy the peace of our retreat.
Respecting Boundaries: We treat this space like our own home, respecting shared boundaries and fostering a collaborative, supportive environment for all.
2) Workspace Usage & Privacy
At BGCR, we believe that a productive environment is built on mutual respect and digital responsibility. Please adhere to the following guidelines regarding our workspace and connectivity:
Video Call Etiquette: We understand that remote work often requires frequent video meetings. You are welcome to conduct calls in common areas, provided that your background does not compromise the privacy of other members. If you are sharing a space, please extend the courtesy of asking those around you if they are comfortable with your call before beginning. Whenever possible, we encourage the use of private rooms for long or sensitive meetings.
Responsible Network Usage: High-speed internet is provided for professional use. By connecting to our network, members agree to use the service in accordance with applicable laws. The use of our network for illegal activities, including but not limited to accessing restricted or illicit content on the "Deep Web" or unauthorized data scraping, is strictly prohibited. Members are responsible for their own cybersecurity and data privacy.
Data Security: Members are solely responsible for their own cybersecurity and data privacy. If you handle sensitive or confidential information, you are required to acquire and use your own VPN to ensure the security of your data. BGCR is not liable for any data breaches resulting from personal network usage.
Workspace Maintenance: To ensure our cleaning staff can effectively maintain the sanctuary, each member is responsible for their own desk area. Please maintain a "clean desk" policy; housekeeping services will be unable to clean your workstation if it is not cleared of personal items and equipment.
3) Booking, Payments, and Cancellations
Security Deposit: A security deposit is required upon arrival. This deposit must be delivered to our host in a sealed yellow envelope. The deposit will be fully refunded at the end of your stay, provided there is no damage to the property or violation of community standards.
Payment Methods: Our primary method for payments is interbank transfer, which we recommend for its security and efficiency. For international members (US/Europe), if you choose to use credit cards via payment platforms (Stripe/AirTM), please be aware that transaction processing times may vary. Transactions made via credit card may be subject to a 4% processing fee to cover platform costs.
Cancellation Policy: We understand that travel plans can change. Our cancellation policy is designed to balance flexibility with the sustainability of our sanctuary:
Cancellations made more than 3 days prior to arrival: You will receive a full refund of your reservation fees.
Cancellations made within 3 days of arrival: To cover administrative costs and the loss of availability for other potential members, we will retain an amount equivalent to 30% of the total security deposit.
Note: Any transaction fees incurred during refunds are the responsibility of the member.
4) Housekeeping & Property Maintenance
Professional Cleaning: A deep cleaning service is provided once a week to ensure your living space remains fresh and welcoming. During your stay, our staff will visit periodically to remove trash and perform quick maintenance checks to ensure everything in your room is functioning perfectly. We appreciate your cooperation in providing access for these brief visits.
The "Clean-as-you-go" Habit: We provide dish soap, sponges, and kitchen towels for your use. We kindly ask that you wash and store your dishes immediately after use. We view this not as a chore, but as an opportunity for "mindful maintenance"—a practice shown to help reduce work-related stress and support focus, especially for those managing ADHD or high-pressure schedules. Link: The mindful benefits of washing dishes. This simple act is part of your daily reconnection with yourself and your space.
Waste Management: Our team monitors common area waste bins closely. However, if a bin is approaching capacity, please send us a quick message via WhatsApp so we can attend to it promptly.
Maintenance & Accidents: We understand that accidents happen. Should you break any items (such as plates or glassware), please clean up the area carefully to ensure everyone's safety and dispose of the broken pieces in the trash. Please report any maintenance issues or broken property to us via WhatsApp immediately so we can assist in fixing them or replacing the items.
5) Guest, Visitors & Pets Policy
At BGCR, we prioritize the peace, security, and privacy of all our members. Our sanctuary is a dedicated space for those who have invested in their own retreat, and we maintain strict policies to ensure that this environment remains undisturbed.
Registered Guests Only: To protect the privacy and comfort of our community, no unregistered visitors are permitted on the premises. Access to the sanctuary is exclusive to our members.
Overnight Guests: We do not permit overnight guests, unless they have been declared as a partner at the time of the initial booking.
Couples Accommodation: If you are booking our "Couples Room" for two people, you must register your companion at the time of reservation.
Member Responsibility: As a member, you are 100% responsible for the behavior of your registered companion. Any breach of these terms, or any damage caused to the property by your companion, is the sole responsibility of the primary member.
No Pets Allowed: For the health and comfort of our community, pets of any kind are not permitted on the premises. This policy applies to all rooms, common areas, and outdoor spaces within the property.
Exceptions: No exceptions will be made to this policy. We appreciate your understanding and cooperation in keeping our sanctuary a peaceful and allergy-sensitive retreat for all.
6) Security and Liability
At BGCR, your security and peace of mind are our priority. While we strive to create a safe and harmonious environment, please note the following policies regarding personal property and health:
Personal Property & Room Security: Each room is equipped with a lockable closet for your convenience. To maintain the privacy of our sanctuary, there are no security cameras installed within the property. Consequently, members are 100% responsible for the security of their personal belongings. We strongly advise all members to store valuables in the provided lockable closet and to ensure their room door is securely locked whenever they leave the premises. Neptune Sanctuary shall not be held liable for any loss, theft, or damage to personal items left in rooms or common areas.
Property Damage: Members are responsible for any damage caused to the property or its contents due to misuse, negligence, or unauthorized activities. Costs for repairs or replacements will be deducted from the security deposit. Should the repair costs exceed the amount of the security deposit, the member agrees to cover the remaining balance in full.
Health and Medical Coverage: Neptune Sanctuary provides a standard first-aid kit and a list of emergency contact numbers for local hospitals for your convenience. However, we do not provide medical insurance. Each member is required to manage and maintain their own medical or travel insurance coverage for the duration of their stay. Neptune Sanctuary is not responsible for any medical expenses or emergencies encountered during your stay.
7) Acceptance of Terms
By booking a stay at BGCR and accessing our facilities, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
Modification of Terms: BGCR reserves the right to update or modify these terms at any time. Continued use of our facilities following any changes constitutes your acceptance of the updated terms.
Compliance: Failure to comply with these rules may result in the immediate termination of your stay without a refund, at the sole discretion of the management.